You may be asked to provide log files from your individual machines to assist the team in troubleshooting. In the event you need to gather this data, the files are found in the following locations:
Windows
C:\Users\<User Directory>\Documents\Vidyo Desktop
Mac
/Users/<User Directory>/Library/Logs/Vidyo Desktop
Gathering log files for troubleshooting
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Re: Gathering log files for troubleshooting
There is no log files since 2014 in that location on Windows 10. Did the location changed, or do they need to be activated ?