I can't save personal information changes

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danielgunn23
New Member
Posts: 1
Joined: Tue Mar 05, 2019 6:02 pm

I can't save personal information changes

Postby danielgunn23 » Tue Mar 05, 2019 6:13 pm

When I try to change my phone number or email under personal information, I click on the save button and the icon spins as if it's saving but when I select a different menu item I get the message that my changes have not been saved and that need to save or cancel to continue. I tried Internet Explorer, Microsoft Edge, Chrome, and Safari and get the same error message on all of them. Any ideas?

mevans
Senior Member
Posts: 1645
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: I can't save personal information changes

Postby mevans » Thu Mar 07, 2019 7:14 am

Are you still experiencing the problem? I just tried to edit my personal information and I was able to do so. It may have been a temporary problem. If you're still having problems, it would be good to know.


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