Saints Volume 1

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myersc
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Joined: Sat Jan 19, 2019 11:14 am

Saints Volume 1

Postby myersc » Sun Feb 10, 2019 8:35 pm

I went to the reading page for Saints https://www.lds.org/study/history/saints-v1/01-ask-in-faith?lang=eng and tried to listen to it. It didn't work. I tried to download it. It didn't work. (Neither Male nor Female versions worked) I tried providing feedback https://www.lds.org/tools/feedback/?lang=eng&id=11340&note=lds.org%3Ahomepage that also didn't work. Am I the only one with this issue?

rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon

Re: Saints Volume 1

Postby rmrichesjr » Sun Feb 10, 2019 9:10 pm

Please be more specific than "It didn't work." What happened? Did you get an error message page? Did the page load hang for an excessive duration? If it hung, what was the status indication? (Looking up ..., Waiting for ..., Loading ..., other) Without more specific information, nobody will be able to provide any help.

At lds.org and its subdomains, sometimes browser cookies and/or the browser's cache get corrupted. Please try a few things:

    Delete all relevant cookies.

    Clear the browser's cache.

    Do a full page reload, not just a refresh. (In Firefox, that's Shift-Ctrl-R rather than just Ctrl-R.)

    If you have Chrome available, try it.

Please inform what happens when you have tried all three of those things.


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