lds.org donation / tithing payment

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josephjoseph
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Posts: 2
Joined: Sat May 13, 2017 7:33 pm

lds.org donation / tithing payment

Postby josephjoseph » Thu Feb 07, 2019 1:38 am

Has anyone else had issues with members paying tithing via lds.org / donation and having it submit to the bank as a direct debit (re-curring automatic payment). I'm in New Zealand. The option to have tithing submitted as a one-off payment doesn't appear. The donation is setup as a automatic recurring payment at the bank who then charge additional setup and ongoing service fees for each transaction. I understood that this payment method was to be setup as a one-off allowing members to exercise their faith and individual accountability in keeping the principle and allowing for efficient record keeping...

russellhltn
Community Administrator
Posts: 25272
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: lds.org donation / tithing payment

Postby russellhltn » Thu Feb 07, 2019 2:01 am

I've not heard of it, but I don't think we get that many from New Zealand. I'd ask the ward clerk to inquire with the church and show them what's happening. In the US, you have to log in and authorize each transaction.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

josephjoseph
New Member
Posts: 2
Joined: Sat May 13, 2017 7:33 pm

Re: lds.org donation / tithing payment

Postby josephjoseph » Fri Feb 08, 2019 12:30 pm

That was my understanding too. I spoke with Global support pacific and they had escalated it through to finance. We've apparently had issues with the initial set-up and how it would work with banks here. Still waiting on their reply.


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