MLS Error Message: ":( A database error has occurred."

Discussions around using and interfacing with the Church MLS program.
D_Yeardley
New Member
Posts: 1
Joined: Wed Jan 23, 2019 5:47 pm

MLS Error Message: ":( A database error has occurred."

Postby D_Yeardley » Wed Jan 23, 2019 6:01 pm

Upon attempting to save an expense or donation in MLS, I receive the aforementioned error message. Does anyone have any experience with said database error?

Thanks.

russellhltn
Community Administrator
Posts: 25291
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: MLS Error Message: ":( A database error has occurred."

Postby russellhltn » Wed Jan 23, 2019 6:02 pm

Time to call support.

About your only other choice would be to restore from an old backup. But that might lock your machine until you get a security reset (by calling support).
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

gudmundsonsc
New Member
Posts: 5
Joined: Wed Aug 05, 2015 12:39 pm

Re: MLS Error Message: ":( A database error has occurred."

Postby gudmundsonsc » Sun Jan 27, 2019 9:42 am

I am getting the same error in an attempt to save a new expense. What did tech support do to fix this?

ericryanstewart
New Member
Posts: 1
Joined: Sun Jul 15, 2018 8:51 am

Re: MLS Error Message: ":( A database error has occurred."

Postby ericryanstewart » Sun Jan 27, 2019 1:00 pm

Same error after windows update last week. Any answers out there?

jdlessley
Community Moderators
Posts: 6911
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: MLS Error Message: ":( A database error has occurred."

Postby jdlessley » Sun Jan 27, 2019 6:25 pm

ericryanstewart wrote:Same error after windows update last week. Any answers out there?

Yes. Read the second post before yours.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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