Luke 1 has disappeared

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
Rudyrono
New Member
Posts: 2
Joined: Fri Oct 12, 2018 5:40 am

Luke 1 has disappeared

Postby Rudyrono » Fri Jan 04, 2019 2:12 pm

I was making notes in Luke 1 and without warning the text disappeared. I signed out of my account and it reappeared. When I signed back in it vanished again. I went to my phone app and I'm able to see Luke 1 with my notes but no matter what I do, like using the side arrows to go from chapter to chapter, I can't get the text for Luke 1 to appear. I also cannot toggle out of the "new experience" in Luke 1. Has anyone else experienced "disappearing scriptures?"

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sbradshaw
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Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
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Re: Luke 1 has disappeared

Postby sbradshaw » Mon Jan 07, 2019 8:51 am

That's an interesting bug. I'd recommend sending feedback using the Feedback link at the bottom of Study.LDS.org. Because it appears when you're signed out, but disappears when you're signed in, I'm guessing it's hiccuping on some sort of annotation on the page.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

Rudyrono
New Member
Posts: 2
Joined: Fri Oct 12, 2018 5:40 am

Re: Luke 1 has disappeared

Postby Rudyrono » Tue Jan 08, 2019 3:01 pm

Thank you for the suggestion. I will do that.

mevans
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Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Luke 1 has disappeared

Postby mevans » Wed Jan 09, 2019 9:51 am

I'm curious which computer and web browser you were using?
When you are in Luke 1, does the "New Experience" toggle appear near the top of the page? If so, turn off the New Experience and see if Luke 1 appears.

What you describe sounds similar to the problems I used to encounter with the New Experience, but it seems the church fixed something in mid-December and I've been able to use the New Experience since then without problems.


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