Signature Cards

Discussions around using and interfacing with the Church MLS program.
seusumi
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Joined: Thu Dec 27, 2018 5:09 pm

Signature Cards

Postby seusumi » Thu Dec 27, 2018 5:13 pm

Our Bishopric was changed on December 9, 2018. Although the new names show up on the Organizations section of MLS, there is nothing that shows up for the signature card--not even an option to see the previous card. The new bishopric has already been input by the Stake in the stake records, but no signature card is populated in the ward data base. We cannot even access a signature card as per directions on the MLS, either through "MLS Finances menu>Finance reports>signature card," or through alternate method: "MLS Reports/ Forms menu> Signature Card.

Please respond ASAP as none of the Bishopric can sign any checks, due to all previous signatures being deactivated because of release from the bishopric.

Please send a blank signature form to my email address, so that we can get the signatures added and processed.

Thank-you,

[Personal contact info removed - this is a public forum]
Last edited by russellhltn on Thu Dec 27, 2018 5:55 pm, edited 1 time in total.
Reason: Remove personal information

russellhltn
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Location: U.S.

Re: Signature Cards

Postby russellhltn » Thu Dec 27, 2018 5:57 pm

I'd suggest you call or email these folks: Support Contact Information for U.S., Canada, and Puerto Rico.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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Mikerowaved
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Location: Layton, UT

Re: Signature Cards

Postby Mikerowaved » Thu Dec 27, 2018 8:00 pm

seusumi wrote:We cannot even access a signature card as per directions on the MLS, either through "MLS Finances menu>Finance reports>signature card," or through alternate method: "MLS Reports/ Forms menu> Signature Card.

The person trying to access the signature card MUST have sufficient privileges in MLS to do so. MLS is different than a typical LDS Access account that automatically assigns privileges based on one's calling; in MLS privileges are manually assigned to each user. If your new bishop or ward clerk can't access the signature card in MLS, then most likely your old bishop or ward clerk still can. If all else fails, contact your stake technology specialist (Assistant Stake Clerk - Technology) and he should be able to sort it out.

BTW, as soon as the new signature is mailed, those on the card can immediately begin signing checks.
So we can better help you, please edit your Profile to include your general location.

klricks
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Joined: Sun Feb 04, 2018 7:02 am
Location: Grants Pass, OR USA

Re: Signature Cards

Postby klricks » Thu Dec 27, 2018 8:03 pm

seusumi wrote:Our Bishopric was changed on December 9, 2018. Although the new names show up on the Organizations section of MLS, there is nothing that shows up for the signature card--not even an option to see the previous card. The new bishopric has already been input by the Stake in the stake records, but no signature card is populated in the ward data base. We cannot even access a signature card as per directions on the MLS, either through "MLS Finances menu>Finance reports>signature card," or through alternate method: "MLS Reports/ Forms menu> Signature Card.

Please respond ASAP as none of the Bishopric can sign any checks, due to all previous signatures being deactivated because of release from the bishopric.

Please send a blank signature form to my email address, so that we can get the signatures added and processed.

Thank-you,

[Personal contact info removed - this is a public forum]


Have the Bishopric and clerks been properly set up in the MLS access table including rights to finance and login password?
Also I believe the person accessing the SC needs to have admin rights or at least financial rights.

If you need help I would contact your stake clerk and/or tech specialist.

There is nothing special about the form. You could make your own:
Date:__________

Calling:____________
Printed name:___________ Signature:____________
Phone Number:________________


I would not bar the new Bishop from signing checks but get the SC as soon as possible within a couple of weeks.
Ward Clerk

supersc
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Joined: Wed Jan 01, 2014 7:37 pm

Re: Signature Cards

Postby supersc » Fri Dec 28, 2018 12:34 am

This is the right place to go:

https://lds.org/help/support/signature-card?lang=eng

By the way, the help center: https://lds.org/help/support?lang=eng is my go to place to answer so many of these questions.


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