Fix LDS Tool listing

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
User avatar
showseason
Member
Posts: 148
Joined: Sat Feb 26, 2011 9:56 pm
Location: Oregon

Fix LDS Tool listing

Postby showseason » Mon Dec 03, 2018 12:36 pm

(All made-up names) The sister below, Christine, is listed as head of household. She is the daughter of Sister Porter but lives in a different house. However it still shows her under her mother’s name, Porter in LDS Tools. I’ve looked all through the membership records can find no link that would justify this.
Any ideas to fix?

Ven.jpg
Ven.jpg (21.97 KiB) Viewed 419 times

russellhltn
Community Administrator
Posts: 26077
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Fix LDS Tool listing

Postby russellhltn » Mon Dec 03, 2018 12:44 pm

The clerk needs to go into the "Household" record for this member. I'll bet the "Household" name is wrong. This is a common issue.

More detail: There's 3 different places that names are recorded in the membership record:
Full name (legal name), Preferred name and Maiden name. In addition to that, in the Household section, there's a place for the name of the "Household" - even if it's a household of one. It's this last one that tends to trip people up.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

eblood66
Senior Member
Posts: 3148
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Fix LDS Tool listing

Postby eblood66 » Mon Dec 03, 2018 1:31 pm

Specifically, find the profile for the member in LCR (using Membership > Member List from the menu or some other way), click on the Household tab and then click on the Edit Household Name towards the bottom of the screen.

User avatar
showseason
Member
Posts: 148
Joined: Sat Feb 26, 2011 9:56 pm
Location: Oregon

Re: Fix LDS Tool listing

Postby showseason » Mon Dec 03, 2018 4:43 pm

Thanks for the advice. It was as simple as clicking on Household scroll down and click on Edit Household Name.

I don't know how many times you folks here have saved my bacon. :D


Return to “Directory”

Who is online

Users browsing this forum: No registered users and 1 guest