LCR "Send a Message" - Error with attachements on recieving end.

Discussions about the Leader and Clerk Resources on lds.org.
JackPrebble
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Joined: Wed Oct 31, 2018 4:41 am

LCR "Send a Message" - Error with attachements on recieving end.

Postby JackPrebble » Wed Oct 31, 2018 4:46 am

Hi All,

I send out a weekly bulletin in PDF format through the LCR "Send a Message Format".

I have received back some emails of late that the files are coming through "corrupted" or changing to .txt files full of jargon.

This is not true for all recipients but a sizable minority enough for it to be a concern.

Whilst I know want I can do to mitigate the issue (Include hyperlink to PDF in cloud instead of attachment), It would be good to troubleshoot and to fix.



Thanks,


Jack Prebble

Stake Executive Secretary

zaneclark
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Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
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Re: LCR "Send a Message" - Error with attachements on recieving end.

Postby zaneclark » Wed Oct 31, 2018 12:35 pm

I gave up on pdf files for reason and now I just use plain text with the limited formatting available in Send a Message for my weekly ward newsletter. Most members really don't care about the format, as long as it has the basic information..

ejnoonan
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Joined: Sun Apr 16, 2017 1:04 am

Re: LCR "Send a Message" - Error with attachements on recieving end.

Postby ejnoonan » Mon Nov 05, 2018 12:49 pm

Interesting, I'm seeing this as well. I sent out ministering assignments yesterday and I've had a sizable bunch reply that they got a garbled attachment, it seemed to work fine if you don't open in "preview" mode but download and open with Adobe or other PDF reader.


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