user name rejected

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
c.wilkinson23@btinternet.com
New Member
Posts: 1
Joined: Fri Sep 14, 2018 4:04 am

user name rejected

Postby c.wilkinson23@btinternet.com » Fri Sep 14, 2018 4:12 am

On my completion of account request, you confirm to my email address that I am now registered.
When I go on line you respond that my email address does not exist.
What can be done, please?

jdlessley
Community Moderators
Posts: 6832
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: user name rejected

Postby jdlessley » Fri Sep 14, 2018 7:49 am

Evidently you have a functioning account since you were able to sign into the forum. You can verify and edit your account profile after signing into your account at the LDS Account profile page.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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