Sync issues

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
mary7488
New Member
Posts: 1
Joined: Sat Sep 01, 2018 12:46 am

Sync issues

Postby mary7488 » Sat Sep 01, 2018 12:50 am

I have continually tried to sync my LDS tools app on both my phone and my iPad. Each time it makes it around the "sync circle" and then continues to sync but never finishes. I left my phone alone for a half hour and it still would not finish the sync process. I need it available on my iPad or phone for my calling. It will not allow me to sign in without syncing my phone or iPad first.
How can I fix this?

russellhltn
Community Administrator
Posts: 24410
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Sync issues

Postby russellhltn » Sat Sep 01, 2018 1:03 am

You have to upgrade to LDS Tools 3.5. But to do that, you have to be on iOS 10 or 11.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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