recovering password

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
salmeida
New Member
Posts: 3
Joined: Thu Sep 27, 2018 4:17 am

Re: recovering password

Postby salmeida » Thu Oct 11, 2018 6:41 am

Thanks for the support, as in fact it did work out JUST w/ Firefox. As a result of this experience, I must advise you to inform LDS Tech that is mandatory to make it compatible w/ other browsers besides Firefox, as it does not make any sense to keep this limitation at the time being, when many people like me prefer to use Safari, as a Mac User, Chrome or Opera.

davesudweeks
Senior Member
Posts: 991
Joined: Sun May 09, 2010 8:16 pm
Location: Oklahoma, USA

Re: recovering password

Postby davesudweeks » Thu Oct 11, 2018 10:47 am

salmeida wrote:Thanks for the support, as in fact it did work out JUST w/ Firefox. As a result of this experience, I must advise you to inform LDS Tech that is mandatory to make it compatible w/ other browsers besides Firefox, as it does not make any sense to keep this limitation at the time being, when many people like me prefer to use Safari, as a Mac User, Chrome or Opera.


This is a forum for regular users (like yourself) to provide member-to-member support. If you want your request to get to those who set the priorities of the programmers, you should paste your request into the feedback page (click the feedback link at the bottom of the LDS.org page). You will probably not get an individualized response, but I believe all that feedback is read and passed on where this forum is only read if someone stumbles on your post.

saralynbaril
New Member
Posts: 1
Joined: Thu Oct 11, 2018 11:56 am

Re: recovering password

Postby saralynbaril » Thu Oct 11, 2018 11:57 am

I had the same problem today. It worked using Chrome vs. Safari. The browser was the issue.


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