Online Store unit orders

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Online Store unit orders

Postby drepouille » Mon Aug 13, 2018 5:51 pm

Which ward and stake callings have the ability to place a unit order on and bill the unit?

Related question: Who may purchase items at a Distribution Center retail location and bill their unit?
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Re: Online Store unit orders

Postby eblood66 » Mon Aug 13, 2018 6:49 pm

I don't know definitively but I think that only bishopric members, executive secretary and clerks (and equivalent at the stake level) can bill to the unit online. I've never seen evidence that other leaders can.

However, I've had YW Presidency members bill to the unit when purchasing in person (although that was probably 5-6 years ago or more). I live too far away from distribution centers now for anyone to visit in person for unit supplies so I don't have any recent experience.

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Re: Online Store unit orders

Postby nicolich28 » Sun Sep 02, 2018 8:42 am

I have the ward clerk calling. I try to order for the ward unit, but by default, I am not able to see the option.

So, 1. Can I order for the church unit (not have to order with my personal card)

2. How do I do it? What are the steps?

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Re: Online Store unit orders

Postby jdlessley » Sun Sep 02, 2018 1:58 pm

If you have the standard position of ward clerk and have had the calling recorded for more than 48 hours then you should have permissions to purchase from the online store for ward purchases. You must sign into the store even if yous used the link from and while signed in there. Once signed onto the online store select "Units and Callings" from the menu bar to make unit orders.
JD Lessley
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Re: Online Store unit orders

Postby eblood66 » Sun Sep 02, 2018 2:01 pm

Make sure you're logged in with your LDS account that has your membership number (it should also let you access LCR). Shop for what you need. When you get to the payment method during checkout, there should be an option to charge to the unit. The bishop's address should also be an option for shipment. You don't have to do anything special before checkout other than being logged in.

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Re: Online Store unit orders

Postby davesudweeks » Sun Sep 02, 2018 6:46 pm

I experienced a problem previously with billing to the ward. I had to clear my browser history and cookies, and change the delivery address from my home to the bishop's home for it to work. I am ward clerk and the problems I began experiencing were after the latest store site update (these were the steps advised after I posted feedback on the store web page).

I hate to dump the administrative duty of carting ward materials to the church on the bishop, but if it has to be, it has to be... At a future time, I may try to revert to having ward materials delivered to my home, but have not taken that step yet.

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Re: Online Store unit orders

Postby klricks » Sun Sep 02, 2018 7:05 pm

If your enter from LCR then you must login again at in order to see the unit materials and have access to unit billing. You must login again even if you were already logged in at LCR.

At checkout after selecting bill to unit, you must enter an email address in the provided field. It is not obvious that email address is mandatory. If you leave it blank you can't continue with checkout and no indication is given as to what's wrong.
I made an order by personal CC and even submitted a trouble ticket before I figured that out.
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