Invalid MRN?

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Invalid MRN?

Postby » Sun Aug 12, 2018 8:22 pm

I was a convert to the church when I was 16.
I have been repeatedly trying to access LDS tools and other sites for the last few years and it says to update my membership information.
However, everytime I try to input my MRN, it says that it's invalid. Can anyone tell me why that is and how I can fix it?

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Re: Invalid MRN?

Postby rmrichesjr » Sun Aug 12, 2018 8:29 pm

Your ward clerk can give you your correct MRN to be sure you have the right number. He can probably help with the LDS Account connection, too. Assuming you have (or will have) the correct number, is there a possibility you registered a different LDS Account and have your MRN connected to that account? If none of that helps, please check this post at or near the top of the LDS Account forum:

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Re: Invalid MRN?

Postby scgallafent » Mon Aug 13, 2018 3:45 pm

Your MRN is associated with a different account. Go to and follow the instructions for a forgotten username.

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