CCS formatting lost

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
aceprinting
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CCS formatting lost

Postby aceprinting » Sun Aug 12, 2018 7:06 pm

Running 5.0 app today at church and all of a sudden lost all formatting. Anyone else have this problem on iPad? iPhone still working.

dogerce
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Re: CCS formatting lost

Postby dogerce » Sun Aug 12, 2018 8:41 pm

Seeing a similar issue on my iPad 2018.
Today Gospel Library updated. Now when I load any scripture, or article, the text size defaults to a size much smaller than I can see. So i change it. Then when I switch to a different chapter, or article, i'm back to seeing the small text. I have to change it on every screen i go to. Not saving my display settings.

toddhaynie
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Re: CCS formatting lost

Postby toddhaynie » Sun Aug 12, 2018 8:51 pm

The same thing has happened to my Gospel Library on the iPad only. Small text, no formatting. Any suggestions?

aceprinting
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Re: CSS formatting lost

Postby aceprinting » Mon Aug 13, 2018 5:33 am

aceprinting wrote:Running 5.0 app today at church and all of a sudden lost all formatting. Anyone else have this problem on iPad? iPhone still working.



Sorry, “CSS” formatting...

aceprinting
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Re: CCS formatting lost

Postby aceprinting » Mon Aug 13, 2018 12:01 pm

just received update from support:

"We apologize for this bug and the inconvenience it has caused you. The fix will be out very shortly."

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sbradshaw
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Re: CCS formatting lost

Postby sbradshaw » Mon Aug 13, 2018 2:52 pm

There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

aceprinting
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Re: CCS formatting lost

Postby aceprinting » Mon Aug 13, 2018 7:06 pm

Working for me now. Thanks support!

toddhaynie
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Joined: Thu Mar 23, 2017 10:35 pm

Re: CCS formatting lost

Postby toddhaynie » Mon Aug 13, 2018 10:01 pm

Works great now. Thank you!

dthomaswright
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Re: CCS formatting lost

Postby dthomaswright » Thu Aug 16, 2018 12:19 pm

sbradshaw wrote:There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.


I followed all the steps here and I am still having the forms of issue as are several others with me.

dthomaswright
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Re: CCS formatting lost

Postby dthomaswright » Thu Aug 16, 2018 12:38 pm

dthomaswright wrote:
sbradshaw wrote:There was a change made to a content file on the CDN this morning that hopefully fixed the problem. Are any of you still seeing the problem? You may need to wait a minute after opening the app, or force close and reopen the app and wait a minute or so, for it to check for, download, and install the latest content.


I followed all the steps here and I am still having the forms of issue as are several others with me.


Sorry for the typos. It is working for me now. Thank you.


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