New ministering update bug?

Discussions around the Android version of the LDS Tools application
russellhltn
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Re: New ministering update bug?

Postby russellhltn » Sun Aug 12, 2018 8:00 pm

grovsand wrote:Yes you need to be signed in to see ministering assignments.

You have to sign in to sync and get any data.

But once loaded, you don't need to sign in - not like membership data.
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NathanWWaite
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Re: New ministering update bug?

Postby NathanWWaite » Mon Sep 10, 2018 11:08 pm

lajackson wrote:If the display problem is in LDS Tools, then yes, there are issues. Most of those in our ward assigned to minister to larger numbers of members do not see all of their families in LDS Tools. With one of my callings, I am able to see all assignments, and I do not see any consistency in the number of families displayed. Some show only three, others show four or five, but most do not show all assigned.

LCR seems to be fine and I did a sync in LDS Tools and rechecked. Same results.


I am on iOS LDS Tools, but the RS President in my ward is on Android and for certain EQ companionships that have larger number of ministering families (5-6), she does not see the last family listed. Odd. I do not have this problem on iOS. We re-sync'd on both of our phones. Same problem persists.

russellhltn
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Re: New ministering update bug?

Postby russellhltn » Tue Sep 11, 2018 1:08 am

NathanWWaite wrote:I am on iOS LDS Tools, but the RS President in my ward is on Android and for certain EQ companionships that have larger number of ministering families (5-6), she does not see the last family listed.

Your RS President should report that using the feedback option in her app. That's the best way to make sure the developers see it.
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gtdurham
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Re: New ministering update bug?

Postby gtdurham » Mon Sep 17, 2018 1:39 pm

I found the issue. If the father in the family is not a member of the church, then the family won't show up under the ministering brother's list, but if you go to the family, he will show up as the ministering brother. I have reported this issue, but nothing has been resolved. It's only with the Android version and not the iOS,

nmecantwin73
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Re: New ministering update bug?

Postby nmecantwin73 » Tue Sep 18, 2018 10:09 am

gtdurham wrote:I found the issue. If the father in the family is not a member of the church, then the family won't show up under the ministering brother's list, but if you go to the family, he will show up as the ministering brother. I have reported this issue, but nothing has been resolved. It's only with the Android version and not the iOS,

I encountered this very issue and it is the exact same scenario! Great investigative work, gtdurham! I was scratching my head on why I (on my Android) couldn't see the family in the companionship list, but the others (on their iPhones) could. I will also submit feedback.

russellhltn
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Re: New ministering update bug?

Postby russellhltn » Tue Sep 18, 2018 10:16 am

I'd suggest sending the feedback via the app, so it will be seen by the LDS Tools developers. Using lds.org will likely result in a delay in getting to them.
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dwbedell
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Re: New ministering update bug?

Postby dwbedell » Mon Oct 01, 2018 1:30 pm

Is there a planned fix for this? When I look at some ministering companionships, they are missing some families assigned to them on my Android device.. No problem on iOS and Web. It's a problem for doing interviews with ministering brothers since I can't see all the assigned families on my Android device. I have Android 8.0 on my phone.


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