Unlocking a missionary phone that was mailed home

Some discussions just don't fit into a well defined box. Use this forum to discuss general topics and issues revolving around the Church and the technology offerings we use and share.
Johnkroeger
New Member
Posts: 1
Joined: Mon Jul 09, 2018 8:24 am

Unlocking a missionary phone that was mailed home

Postby Johnkroeger » Mon Jul 09, 2018 8:27 am

Hi! My sister is curently serving in the Boise Idaho Mission. The phone we sent her for her missionary service was not ideal so she sent it home. However her phone is still locked up with the missionary security system and we would like to use it. How can I unlock her old phone?

lajackson
Community Moderators
Posts: 7847
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Unlocking a missionary phone that was mailed home

Postby lajackson » Mon Jul 09, 2018 9:15 am

I don't know the answer to this one, but I have two suggestions.

Try contacting the mission office and see if they are able to do it. I do not know if mission offices do these things, but they will know who does. Perhaps you missionary should be the one to make the contact.

Ask your ward clerk to contact the Global Service Center and see if they are able to do it.

jrbarrow
New Member
Posts: 1
Joined: Tue Jun 21, 2016 8:54 pm

Re: Unlocking a missionary phone that was mailed home

Postby jrbarrow » Mon Jul 09, 2018 9:59 am

HI! I cam across this post and it looks like your sister in the mission field would nee to get in touch with the mission office and they would call the Global Service Center on her behalf explaining the issue. From here the mission support team should be able to resolve the issue in a timely manner so that you should be able to use the device as you would without the restrictions.

If you have any questions, let me know and I would be more than happy to help!

Thanks!


Return to “General Discussions”

Who is online

Users browsing this forum: No registered users and 1 guest