All myldsmail.net addresses are blocking my emails

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haslamj
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Posts: 1
Joined: Tue Apr 03, 2018 7:37 am

All myldsmail.net addresses are blocking my emails

Postby haslamj » Tue Jul 03, 2018 9:11 am

I've been able to send emails to various missionaries for quite some time over the past few years. However, after a few emails I sent out today, the new emails started to be sent back to me with an error 554. I've tried two different email addresses of mine to send out emails to missionaries, and every one now comes back with the 554 error. Even my emails to my missionary son are now blocked. How do I get this fixed?

The message is the same now for any Missionary I try to email, and for any email address of mine I use. The only difference is the email address shown in the error message that I was trying to email. Here is the message I am getting, [Note, I have changed the reported email address line in the example for privacy of the missionary]. I have tried over 20 different missionaries that I know and they all come back with this error message now:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

<any missionary address>@myldsmail.net
host mxa-00038001.gslb.pphosted.com [67.231.157.134]
SMTP error from remote mail server after initial connection:
554 Blocked - see https://ipcheck.proofpoint.com/?ip=50.31.160.250


Please help so I can email my missionary son again.

Thank you!

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sbradshaw
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Location: Provo, UT
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Re: All myldsmail.net addresses are blocking my emails

Postby sbradshaw » Tue Jul 03, 2018 12:06 pm

Is the email address that you're sending from a standard/common domain, like @gmail.com or @outlook.com? Or is it a custom/business email address?
Samuel Bradshaw • If you desire to serve God, you are called to the work.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: All myldsmail.net addresses are blocking my emails

Postby russellhltn » Tue Jul 03, 2018 12:45 pm

haslamj wrote:<any missionary address>@myldsmail.net
host mxa-00038001.gslb.pphosted.com [67.231.157.134]
SMTP error from remote mail server after initial connection:
554 Blocked - see https://ipcheck.proofpoint.com/?ip=50.31.160.250[/b]


Following the link, it says the IP isn't blocked (at the time I looked). Any blockage is most likely temporary.

If you continue to have problems, you might want to have someone check your computer/computer network to make sure it's not being used to spend spam.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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