I get an error message when I click on donations

Discussions about the Online Donation system.
medlee
New Member
Posts: 1
Joined: Mon Jul 02, 2018 9:53 am

I get an error message when I click on donations

Postby medlee » Mon Jul 02, 2018 10:03 am

I tried making a donation yesterday and again today but receive this error message when I click on donations -

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /donations/.

Reason: Error reading from remote server

Additionally, a 302 Found error was encountered while trying to use an ErrorDocument to handle the request.

drepouille
Senior Member
Posts: 1766
Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
Contact:

Re: I get an error message when I click on donations

Postby drepouille » Mon Jul 02, 2018 11:03 am

I made two donations this morning, and did not receive any errors.
Dana Repouille, Plattsmouth, Nebraska

lajackson
Community Moderators
Posts: 8019
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: I get an error message when I click on donations

Postby lajackson » Mon Jul 02, 2018 3:50 pm

And I made one Saturday that completed today. I suspect the servers were busy Sunday, or one of them had problems and has probably been reset by now as Church employees have returned to work after the weekend.

berbody
New Member
Posts: 1
Joined: Mon Jul 02, 2018 5:03 pm

Re: I get an error message when I click on donations

Postby berbody » Wed Jul 04, 2018 10:23 am

I get the same message as above person
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /donations/.

Reason: Error reading from remote server

Additionally, a 302 Found error was encountered while trying to use an ErrorDocument to handle the request.
I have tried all weekend and the past couple of days.

russellhltn
Community Administrator
Posts: 24760
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: I get an error message when I click on donations

Postby russellhltn » Wed Jul 04, 2018 11:13 am

By any chance are you using a proxy server? Sometimes company computers are set up that way, some security devices, or malware does that. I believe computers in a FHC use a proxy, but I don't think clerk computers do.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “Online Donations”

Who is online

Users browsing this forum: No registered users and 1 guest