Donations submitted twice

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Donations submitted twice

Postby Njloveridge » Sun Jul 01, 2018 4:43 pm

I accidentally sent a tithing donation in two batches and would like to know how to delete the batch that it is in. One batch has three donations then there is a batch with just the one donation repeated which I would like to delete.

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Re: Donations submitted twice

Postby lajackson » Sun Jul 01, 2018 8:51 pm

You will probably need to ask your ward clerk to help you resolve this issue.

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Re: Donations submitted twice

Postby eblood66 » Mon Jul 02, 2018 5:24 am

Assuming you are a clerk you'll need to contact the Global Service Center. There isn't anything you can do on your own to delete a batch or any donation in a batch.

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