Donations submitted twice

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Njloveridge
New Member
Posts: 1
Joined: Sun Jul 01, 2018 4:29 pm

Donations submitted twice

Postby Njloveridge » Sun Jul 01, 2018 4:43 pm

I accidentally sent a tithing donation in two batches and would like to know how to delete the batch that it is in. One batch has three donations then there is a batch with just the one donation repeated which I would like to delete.

lajackson
Community Moderators
Posts: 7853
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Donations submitted twice

Postby lajackson » Sun Jul 01, 2018 8:51 pm

You will probably need to ask your ward clerk to help you resolve this issue.

eblood66
Senior Member
Posts: 2849
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Donations submitted twice

Postby eblood66 » Mon Jul 02, 2018 5:24 am

Assuming you are a clerk you'll need to contact the Global Service Center. There isn't anything you can do on your own to delete a batch or any donation in a batch.


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