Unable to activate sons account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
richardsg
New Member
Posts: 1
Joined: Tue Jun 12, 2018 1:18 am

Unable to activate sons account

Postby richardsg » Tue Jun 12, 2018 1:21 am

Hi,

My son has an account and knows his username but can't remember the password. He has gone through the steps from Forgot Password and gets to the new password but then that page doesn't process the password. I really need to get this done as he is wanting to get his missionary paperwork started.

Many Thanks

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sbradshaw
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Posts: 3909
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
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Re: Unable to activate sons account

Postby sbradshaw » Tue Jun 12, 2018 7:28 am

Have you tried in a different web browser?
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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