Meraki Firewall Usage Statistics

Discussions about Internet service providers (ISPs), the Meetinghouse Firewall, wired and wireless networking, usage, management, and support of Meetinghouse Internet
lajackson
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Meraki Firewall Usage Statistics

Postby lajackson » Mon May 28, 2018 5:57 pm

When the Meraki firewalls were installed, we lost our ability to monitor Internet usage. Is it ever going to return?

That tool used to be very helpful as a first line of defense when there were Internet problems. It was easy to see that if three wards-worth of members were logged on that might be a reason available bandwidth had disappeared. It was also a quick way to monitor the ISP and determine if they were feeding us Internet service in the first place or had dropped us for higher priority customers. It also gave me ammunition to help train leaders and members on proper Internet usage, in particular why they should download their videos beforehand and not try to stream them at Church (except for the ones that are not available for download).

The rumblings at one of my meetinghouses have reached the level where I will need to provide some serious attention to the situation, but I have no way to gain any clues remotely. This will cause me to begin a few 100-mile trips to monitor and hopefully resolve the problem.

What happened to the Usage Statistics tab at the firewall manager? Will it return, or should I start saving up my gas money?

rwardell
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Re: Meraki Firewall Usage Statistics

Postby rwardell » Mon Jun 18, 2018 7:53 am

Adding a bump on this. Usage statistics used to be very helpful and it is difficult to be blind on the network when expected to support local networks. Can someone update the status of the meraki tools?

lajackson
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Re: Meraki Firewall Usage Statistics

Postby lajackson » Mon Jun 18, 2018 11:37 am

Since I posted, I have learned that the new Meraki firewalls are handled in a different manner than the former Cisco firewalls, and because of that the data is not readily available at the stake level. The usage tab is still in place at the TM website because it is anticipated that the information will become available again.

It is my understanding that the Church is working with the vendor to determine a viable solution that will be beneficial to all. Sadly, there is no timeline for when the issue will be resolved so that stakes will be able to have access to that information to help manage their networks.

It certainly was helpful information for me as a stake technology specialist when it came to troubleshooting and answering question from priesthood leaders. I hope this capability returns soon.

russellhltn
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Re: Meraki Firewall Usage Statistics

Postby russellhltn » Mon Jun 18, 2018 12:50 pm

lajackson wrote:Since I posted, I have learned that the new Meraki firewalls are handled in a different manner than the former Cisco firewalls, and because of that the data is not readily available at the stake level.

To add more, the Meraki firewalls are managed from "the cloud". This is different from when it was managed on church-owned servers. As such, the church is at the mercy of whatever interface Cisco provides. Apparently there's been negotiation, but I guess so far, it hasn't been fruitful.
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