Challenges encountered when registering my oldest child for her own account on lds.org

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
dwhsiberia
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Joined: Wed Aug 09, 2017 8:37 pm

Challenges encountered when registering my oldest child for her own account on lds.org

Postby dwhsiberia » Mon May 14, 2018 12:23 pm

My oldest daughter is in Senior Primary, and wants to start up an account on lds.org, so that she can highlight & notate her scriptures digitally on her account online. We went through the steps to register her. When it came time for me as the parent to activate her account, the activation code did not work, and the “activate” button did not work either. We waited a week, tried the process again, and had the same outcome. Wondering if anyone else has encountered this same issue, and if so, how they solved it? Thank you in advance for any assistance or insights.

ostheds
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Joined: Wed May 23, 2018 2:36 pm

Re: Challenges encountered when registering my oldest child for her own account on lds.org

Postby ostheds » Wed May 23, 2018 2:38 pm

I am having this same problem! Did you ever get it figured out?


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