Gospel library requires internet access

Discussions around the Android version of the Gospel Library application.
natet
Member
Posts: 57
Joined: Fri Oct 24, 2008 4:09 pm
Location: Richland, Washington, USA

Re: Gospel library requires internet access

Postby natet » Thu Jan 18, 2018 1:24 am

russellhltn wrote:Which begs the question - why so many updates? Are they updating as they push out a format update for each chapter? Can someone talk to them and indicate what kinds of problems the frequent updates are causing?


One of the problems we have is with buildings that have substandard internet connections. We have one building that houses 4 units. A couple of wards have regular attendance of over 300 people, and a third is not far behind that. I've had to start turning off the wireless network in the building because everyone downloading the content updates during classes is causing the clerks to have extreme difficulty submitting their tithing and printing checks.

mswitzer
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Posts: 2
Joined: Sun Mar 19, 2017 11:44 am

Re: Gospel library requires internet access

Postby mswitzer » Sun Jan 21, 2018 7:52 pm

I've noticed similar behavior on my Android (Samsung Galaxy M8). What I notice is, I sit down before Sacrament Meeting starts, open up Gospel Library on my phone, and all this content starts trying to download. Tons of content. I'm not really sure what it is. Building's WiFi is super slow (surely overloaded) so content doesn't seem to actually download. I close GL, disconnect from building's WiFi, reopen GL. Problem solved - GL doesn't try to download anything anymore.

I thought this was only happening at church (almost every Sunday), but I'll pay closer attention at home and see if it's more frequent and see if I can find a pattern.

FYI, my phone connects to the church's WiFi automatically.

(Side bar: I will turn off auto connect to the building's WiFi because it's so slow and data connection is faster anyway. It's just something I never think about until the next time church is about to start.)

NoahVail
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Posts: 14
Joined: Sat Jul 10, 2010 6:12 pm
Location: USA

Re: Gospel library requires internet access

Postby NoahVail » Fri Jun 08, 2018 7:14 am

natet wrote:I've noticed an annoyance with the Gospel Library app on my Android tablet. Our building has terrible internet, so we have been turning off the wireless network each Sunday so that the clerks can perform their financial processes. Today I noticed that as I clicked around in the Gospel Library, a box appears at the bottom of the screen that says "This action requires an internet connection. Please connect to a mobile or Wi-Fi network and try again". This message remains on the screen for several minutes, blocking some of the content on the page. I've only observed this on my tablet. My phone doesn't seem to have the same issue.


This describes my problem precisely. [ My device details are at the bottom ]
If GL app decides it's time to download the latest content (ie: next month's Ensign, not video) and my phone doesn't have internet connectivity, I get the "This action requires..." notice bubble.
It was also an issue during previous app versions.

The notice remains on my screen until I go to a place with usable wifi (ie: go home) or Force Stop the app (reopening the app repeats the issue).
The notice does not go away when I minimize, back-button-close or swipe-window-close the app.
I tried force closing my app & then turning off my wifi. However, I get the same result when I relaunch the app.

My typical Sunday experience is like this.
2nd or 3rd hour lesson begins
Open GL app
Wait-wait-wait for Moroni progress/splash screen to time out
Briefly get to content
Get "This action requires..." notice blocking bottom ¼ of screen
Try to read around the notice for the rest of the class (and the next class).

You can imagine what camping trips are like.

Could we get an option to disable the notice?
Or could the notice get moved to the status bar?
Or could the notice time-out after a second or so?

Details:
I have GL ver 4.4.2.0 - Android 7.1.1 - LG G3 - Google Play Services 12.6.85 -
Device is WiFi only, no cellular data. The cellular radio is never on. The wifi radio is always on.

Our building wifi doesn't reach the chapel.
However, that doesn't matter because our Sunday internet usage far exceeds our ISP provisioning. Our pipe is choked & no one is updating anything on Sunday.


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