Vidiu firmware versions

Conversations around originating a webcast for conference, including cameras and mixers.
rannthal
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Re: Vidiu firmware versions

Postby rannthal » Mon Dec 04, 2017 10:13 am

The firmware version effects the stats in that it shows that the receive rate is lower then what is actually being used. This doesn't effect the performance of the broadcast, it just shows the stats wrong.

The client browser issue is something else where there modern browsers: Firefox, Chrome, and Edge will sometimes have problems connecting properly.

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Biggles
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Re: Vidiu firmware versions

Postby Biggles » Wed Apr 25, 2018 1:16 pm

I see that version 3.0.3 has just been released. Does this version resolve the stats/logs problem?

rannthal
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Re: Vidiu firmware versions

Postby rannthal » Thu Apr 26, 2018 12:43 pm

Unfortunately the new version does not fix the stats problem. But it is fine to use for broadcasting.

Other information about the new 3.0.3 version, after upgrading you may run into an issue where the UI for the VidiU won't load. It either just spins or brings up and error "Unable to load settings. You may have to reboot device". We have found that the best way to fix this is by unplugging the VidiU from the network and then manually rebooting the device, plugging it back into the network and refreshing the page. It may take a few refreshes of the VidiU UI page for it to come up, but keep trying if it doesn't work the first time.

lajackson
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Re: Vidiu firmware versions

Postby lajackson » Sun Sep 02, 2018 12:17 pm

Are there any concerns yet with version 3.0.7 which seems quite new? I always hate to be the first to try new things especially when stake conference is approaching this month, but we are still on 2-something and I am feeling the dust at the rear of the wagon train.

I believe the current advice is to use the latest firmware version.

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Biggles
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Re: Vidiu firmware versions

Postby Biggles » Sun Sep 02, 2018 12:35 pm

lajackson wrote:I believe the current advice is to use the latest firmware version.

Not if you read this section in the Help Centre dated 6 July 2018

https://www.lds.org/help/support/meetin ... e?lang=eng

lajackson
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Re: Vidiu firmware versions

Postby lajackson » Sun Sep 02, 2018 3:43 pm

Biggles wrote:
lajackson wrote:I believe the current advice is to use the latest firmware version.

Not if you read this section in the Help Centre dated 6 July 2018

Good call. Based on posts here at the Forum, that Help Center page needs an update.

rannthal
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Re: Vidiu firmware versions

Postby rannthal » Wed Sep 05, 2018 10:29 am

The latest version of the Teradek firmware is fine to use.

We discovered that Teradek changed the way they give us stats. This makes the stats page a little hard to read and understand what is exactly going on. We are currently in the process of making the stats page easier to read and use.

But in any case, the latest version of the VidiU firmware (3.0.7) is fine to use.


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