ordering garments

Discussions about other LDS websites such as Mormon.org, ProvidentLiving.org, etc.
keylady19
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Posts: 1
Joined: Mon Sep 26, 2016 2:31 pm

ordering garments

Postby keylady19 » Mon Sep 26, 2016 2:34 pm

I can get to my account but not the online store. My membership number is on my account. When I enter the same information that I use to go to my account, trying to get to the online store, it says my information is not accepted. What am I doing wrong?

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TimRiker
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Posts: 172
Joined: Sun Dec 19, 2010 5:16 pm
Location: USA, Utah
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Re: ordering garments

Postby TimRiker » Thu Oct 27, 2016 9:29 am

Can you see your local unit directory?

https://www.lds.org/directory/

After looking at your directory, what happens when you visit the store?

https://store.lds.org/

pikoj
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Joined: Wed May 09, 2018 11:45 am

Re: ordering garments

Postby pikoj » Wed May 09, 2018 11:46 am

is there an 800 number to contact the online store to track an order since the site is down?

russellhltn
Community Administrator
Posts: 24554
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: ordering garments

Postby russellhltn » Wed May 09, 2018 12:04 pm

pikoj wrote:is there an 800 number to contact the online store to track an order since the site is down?

I don't know if there's an 800 number, but the site seems to be up.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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TimRiker
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Posts: 172
Joined: Sun Dec 19, 2010 5:16 pm
Location: USA, Utah
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Re: ordering garments

Postby TimRiker » Wed May 09, 2018 1:49 pm

The store had an outage over the last day or so. It should be back now.

rrcottam
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Joined: Thu May 10, 2018 9:21 am

Re: ordering garments

Postby rrcottam » Thu May 10, 2018 9:22 am

I am having this same problem. I have tried it on my phone and now my laptop and even changed my account password--still can't get in to order garments.

cbglds96
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Posts: 2
Joined: Tue May 22, 2018 8:20 am

Re: ordering garments

Postby cbglds96 » Wed Jun 06, 2018 7:09 am

I tried to log on today to order garments and it just kept loading the page. I was able to log into the main LDS site but it logged me out when I went to the store site.
Is it something that I am doing wrong?


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