Unable to download notes and highlights

Discussions about the Notes and Journal tool on LDS.org. This includes the Study Toolbar as well as the scriptures and other content on LDS.org that is integrated with Notes and Journal.
djdinut1
New Member
Posts: 39
Joined: Thu Jan 06, 2011 8:48 am

Re: Unable to download notes and highlights

Postby djdinut1 » Wed Jun 20, 2018 6:39 pm

The latest version of Notes no longer has a Download option. Why was that eliminated?

bpurser
New Member
Posts: 8
Joined: Thu Feb 07, 2008 7:25 am

Re: Unable to download notes and highlights

Postby bpurser » Sun Jun 24, 2018 1:53 pm

I consider my scripture notes, received under inspiration, to be personal scripture. The thought of losing these thousands of comments to be very troubling. Please find a way to get this important export feature restored.

djdinut1
New Member
Posts: 39
Joined: Thu Jan 06, 2011 8:48 am

Re: Unable to download notes and highlights

Postby djdinut1 » Sun Jun 24, 2018 2:58 pm

I agree.

davesudweeks
Senior Member
Posts: 912
Joined: Sun May 09, 2010 8:16 pm
Location: Oklahoma, USA

Re: Unable to download notes and highlights

Postby davesudweeks » Sun Jun 24, 2018 6:12 pm

I suggest you post your desire to download notes as feedback on lds.org or within the application itself. Requesting changes to the software on this user-to-user tech support forum will not necessarily get the request to those with authority to direct the change. It is my understanding that all feedback is reviewed and forwarded to the appropriate groups, though you will likely not receive a personalized response.

djdinut1
New Member
Posts: 39
Joined: Thu Jan 06, 2011 8:48 am

Re: Unable to download notes and highlights

Postby djdinut1 » Tue Jul 03, 2018 11:17 am

Does anyone have an answer for this question? I know some may say that all our notes are backed up on the Church servers, but that's not safe enough for me. I want a separate backup in case something happens on the Church's side.

djdinut1
New Member
Posts: 39
Joined: Thu Jan 06, 2011 8:48 am

Re: Unable to download notes and highlights

Postby djdinut1 » Fri Aug 10, 2018 10:05 am

Before the recent changes in the functioning of the Notes section of my account on lds.org, there was "Download notebook" feature that was listed under Unassigned Items > Download > Include highlights > and then allowing the choice of a download format—DOCS, RTF, or Backup). It no longer shows up and I see no way to export or download my notes. Is there a way in the new version to export all my notes? Frankly, I'm not comfortable relying solely on the Church's servers for backup of notes that have taken me years to accumulate and attach to certain scriptures.

djdinut1
New Member
Posts: 39
Joined: Thu Jan 06, 2011 8:48 am

Re: Unable to download notes and highlights

Postby djdinut1 » Fri Aug 10, 2018 2:15 pm

Why has the recent update to the lds.org Notes section of my account been changed so that I can no longer download all of my notes. I was previously able to do so in DOC, RTF, or HTML. That feature is gone. Why? I'm not comfortable relying only on the Church's servers to keep notes I have accumulated for years and assigned to various related scriptures.

mevans
Senior Member
Posts: 1531
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Unable to download notes and highlights

Postby mevans » Sat Aug 11, 2018 8:31 am

We don't know why they make the changes they make. The only thing you can do is submit "Feedback" regarding this change. It's possible they're not done with the changes and this will appear in the future. It's also possible they decided to no longer have this feature.

djdinut1
New Member
Posts: 39
Joined: Thu Jan 06, 2011 8:48 am

Re: Unable to download notes and highlights

Postby djdinut1 » Sat Aug 11, 2018 9:01 am

Submit feedback where?

mevans
Senior Member
Posts: 1531
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Unable to download notes and highlights

Postby mevans » Sat Aug 11, 2018 9:27 am

djdinut1 wrote:Submit feedback where?

Scroll to the bottom of the Notes page. You'll see the word "Feedback." Click on it.


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