Error 2 - Not Authorized

Discussions around using and interfacing with the Church MLS program.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Wireless Survey of church building with Netspot

#11

Post by russellhltn »

JoDu wrote:I have the same problem after installing a new computer.
That will do it.

JoDu wrote:Who do I call? Where can I find a number to the support?
Support Contact Information for U.S., Canada, and Puerto Rico
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
paulsordilla
New Member
Posts: 1
Joined: Mon Jun 18, 2018 7:56 pm

Re: Error 2 - Not Authorized

#12

Post by paulsordilla »

1) When performing send/ Recieve on MLS, "error 2 - Not Authorize" is displayed
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Error 2 - Not Authorized

#13

Post by russellhltn »

paulsordilla wrote:1) When performing send/ Recieve on MLS, "error 2 - Not Authorize" is displayed
Most likely, you'll have to call support and get the security reset.

That can happen if someone restores the database, moves MLS to a new computer, or otherwise messes with things. Occasionally, it seems to do it on it's own.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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