Verification Code each time I log in

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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ltennis
New Member
Posts: 1
Joined: Fri Mar 29, 2024 12:05 pm

Verification Code each time I log in

#1

Post by ltennis »

I have used the same login name since the very early days. I have not changed my password recently, However I am having problems. Every time I log into churchofjesuschrist.org I am sent a verification code---everytime. I am beyond frustrated. Please explain to me what to do to keep this from happening.
Thank you,
ltennis
russellhltn
Community Administrator
Posts: 34567
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Verification Code each time I log in

#2

Post by russellhltn »

You likely have "Two-Step Verification" turn on on your account. You can go to account.churchofjesuschrist.org and see if you can change it.

I believe two-step is required for certain callings and positions due to the amount of sensitive information they have access to.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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