Unable to make changes to my lds account. For instance password change.
-
- New Member
- Posts: 1
- Joined: Mon Feb 18, 2019 6:22 am
Unable to make changes to my lds account. For instance password change.
Whenever I open account.lds.org, and after I have signed in, I am asked to enter a code from the lds authenticator application. I don't use the application anymore and I don't remember any code. I need to also change my password urgently. I wish I could disable that feature from my account so that I could just login in with my password. I need help.
- Attachments
-
- Screenshot_20190315-165823.png
- A screenshot of what I see after opening account. LDS.org and after signing in
- (105.89 KiB) Not downloaded yet
-
- Community Administrator
- Posts: 34499
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Unable to make changes to my lds account. For instance password change.
I'd get in contact with the ward clerk to have him put you in touch with support.
Note that are not open on the weekend, so I'd call him ASAP.
Note that are not open on the weekend, so I'd call him ASAP.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 1
- Joined: Mon Feb 12, 2018 2:58 am
Re: Unable to make changes to my lds account. For instance password change.
Hello, my name is sister Lie Lie Kho
I don't know why I can't change my LDS password
I don't know why I can't change my LDS password