access to handbook
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access to handbook
For some reason, I am not able to access handbook 1 anymore. When I try to pull it up, it says I am unauthorized. Can you help me with this? -Bishop Moore, Sugar Land 2nd ward
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Re: access to handbook
How are you trying to pull it up? On lds.org or Gospel Library? GL tends to go though cycles.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: access to handbook
I'm also having trouble with it. I'm trying to access it from the LCR home page. I click the Handbook 1 link and I'm taken to the Title page for Handbook 1. All of the sections are displayed in the Contents on the left side. I click the plus sign to display the subsections. When I click a specific subsection I receive the Unauthorized error message as stated above. Every once in a while, I get through, but very rarely. I'm the Stake Clerk. Thanks.
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Re: access to handbook
I had the same problems early yesterday (about 7:00 am Central time). I was able to get to it in Gospel Library on my tablet but not via LCR on my home computer where I was doing some research for the bishop. I am the ward clerk and I did provide feedback.
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Re: access to handbook
This all seems to be part of "new experience" which seems to be fickled. I've seen that as well, but it works for me, more often than not. You might try the usual drill of another browser, clear the cookies and cache and all that.rscroggin wrote:I click the Handbook 1 link and I'm taken to the Title page for Handbook 1. All of the sections are displayed in the Contents on the left side. I click the plus sign to display the subsections. When I click a specific subsection I receive the Unauthorized error message as stated above.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: access to handbook
Thanks. I'll give those a try. That "New Experience" slide switch doesn't appear anymore, so I'm getting the default experience whatever that is.
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Re: access to handbook
I tried your suggestions, but am still having the same problem.
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Re: access to handbook
I just tried it in LCR on my laptop and got access. Yesterday I got the unauthorized access message.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?