Update to Windows 10 and Problem Sophos

Discussions around the setup, operation, replacement, and disposal of clerk computers, not to include using MLS
Post Reply
mdantasf
Member
Posts: 102
Joined: Sat Oct 06, 2007 9:28 pm
Location: São Paulo, SP, Brasil
Contact:

Update to Windows 10 and Problem Sophos

#1

Post by mdantasf »

Hello all.

In the last week, we install Windows 10 to all computers of stake. Was a big clean, but we found two problems:

The Sophos anti-virus not intall. I received a error of checklist Sophos and the instalation is aborted. I downloaded Sopho from LDS webiste.

One another doubt: it's necessary to install IBM BIg Fix? I will question about, because the instalation not work.
russellhltn
Community Administrator
Posts: 34418
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Update to Windows 10 and Problem Sophos

#2

Post by russellhltn »

Yes, the IBM Big Fix is required.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mdantasf
Member
Posts: 102
Joined: Sat Oct 06, 2007 9:28 pm
Location: São Paulo, SP, Brasil
Contact:

Re: Update to Windows 10 and Problem Sophos

#3

Post by mdantasf »

Thank you russellhltn.

I understand that IBM BIG Fix installed the correct Sophos and others softwares necessary.

I used this instalation - https://www.lds.org/help/support/downlo ... e?lang=eng

Thanks
Post Reply

Return to “Clerk Computers”