Can't add new MLS user

Discussions around using and interfacing with the Church MLS program.
drepouille
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Re: Can't add new MLS user

Postby drepouille » Sun Sep 09, 2018 5:53 am

You must have MLS Administrator privileges to see System Options in MLS.
Dana Repouille, Plattsmouth, Nebraska

russellhltn
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Re: Can't add new MLS user

Postby russellhltn » Sun Sep 09, 2018 11:12 am

drepouille wrote:You must have MLS Administrator privileges to see System Options in MLS.

And unless something changed, administrator privileges does NOT come with the calling. It can only be added to a MLS login by another admin. If the last admin moved out of the ward, you might check with the stake clerk. Often, the stake will have a admin login to address this kind of problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

jdlessley
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Re: Can't add new MLS user

Postby jdlessley » Sun Sep 09, 2018 5:37 pm

drepouille wrote:You must have MLS Administrator privileges to see System Options in MLS.

The two administrators are normally the bishop and the ward clerk. If you have either of these callings talk to the other to make you an administrator. If neither of you are administrators then follow russellhltn's suggestion.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?


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