Confidential Record

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
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Confidential Record

Postby harrisond » Mon Mar 26, 2018 5:41 pm

My Bishop told me there is a way to keep a membership record confidential. A young lady moved in recently who is in need of a temple recommend but I have been instructed to make her record only visible to the Bishop and Stake President.

I have her membership record number and all the normal information I need to bring her into the ward, just not the knowledge on how to make her record invisible.

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Re: Confidential Record

Postby russellhltn » Mon Mar 26, 2018 6:03 pm

You can set her contact information to be invisible to most of the ward, but not to the ward council. To do that, go to the directory in

To make it invisible to all but the bishop and stake president is not something I've heard about. You can try and contact support to see if there is such a thing.
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Re: Confidential Record

Postby drepouille » Tue Mar 27, 2018 4:48 am

When you select any family in the directory on, you see a link above the family that reads, "Learn More about Visibility Settings".
That links you to the Help Center article "Editing Your Profile" here:

Note the second paragraph:
If your profile is "Private - Leadership only", only ward and stake leaders can see the information. Other ward members may be confused because they cannot see it. Additionally, if your household profile is "Private - Leadership only", you and any member of your household cannot be added to any roles in the calendar.
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Re: Confidential Record

Postby johnshaw » Tue Mar 27, 2018 8:58 am

Most likely something like this will need to be done by the Bishop calling into CHQ.
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Re: Confidential Record

Postby » Tue Sep 11, 2018 7:25 pm

Is it possible to retrieve a confidential correspondence that was sent to the First Presidency for review but is no longer showing in the queue ?

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Re: Confidential Record

Postby lajackson » Tue Sep 11, 2018 8:45 pm wrote:Is it possible to retrieve a confidential correspondence that was sent to the First Presidency for review but is no longer showing in the queue ?

I believe once it is sent, it is sent. I think your only hope would be to be the stake president and have an exceptionally good reason to give the First Presidency when you call.

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