account not working even with reset

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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thehallowdesign
New Member
Posts: 1
Joined: Sun Jun 04, 2017 1:27 pm

account not working even with reset

#1

Post by thehallowdesign »

i have a fellow member that has reset his password several times and when logging in, it still does not work.

HELP
HELP!!!!
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: account not working even with reset

#2

Post by russellhltn »

in the past, I've found it can take a significant amount of time after a reset before all the computers seem to get the word.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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