Unable to link membership number to account
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- New Member
- Posts: 1
- Joined: Fri Apr 05, 2019 10:06 pm
Unable to link membership number to account
I just paid my tithing online and discovered that I cannot link my membership number to my account. It says my membership number already exists. I only have the one membership number and only one email that it would be listed under. I need to fix this problem.
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- Community Moderators
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- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Unable to link membership number to account
Work with your clerk to contact the Global Service Center. Ask them to combine the accounts so that your donations will all wind up under the account with your membership record attached.
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- Church Employee
- Posts: 3025
- Joined: Mon Feb 09, 2009 4:55 pm
- Location: Riverton, Utah
Re: Unable to link membership number to account
You have two accounts. One is associated with your membership record number and the one you used to pay your tithing isn’t.TiffanyannJohnson84 wrote:I just paid my tithing online and discovered that I cannot link my membership number to my account. It says my membership number already exists. I only have the one membership number and only one email that it would be listed under. I need to fix this problem.
At this point, you need to work with your ward clerk, as lajackson said. He can contact the service center for assistance.