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Unable to make changes to my lds account. For instance password change.

Posted: Fri Mar 15, 2019 11:09 am
by QuequhAbechi
Whenever I open account.lds.org, and after I have signed in, I am asked to enter a code from the lds authenticator application. I don't use the application anymore and I don't remember any code. I need to also change my password urgently. I wish I could disable that feature from my account so that I could just login in with my password. I need help.

Re: Unable to make changes to my lds account. For instance password change.

Posted: Fri Mar 15, 2019 12:44 pm
by russellhltn
I'd get in contact with the ward clerk to have him put you in touch with support.

Note that are not open on the weekend, so I'd call him ASAP.

Re: Unable to make changes to my lds account. For instance password change.

Posted: Sat Mar 16, 2019 4:11 pm
by lieliekholee
Hello, my name is sister Lie Lie Kho
I don't know why I can't change my LDS password