account information

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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allonowen
New Member
Posts: 1
Joined: Thu Jan 18, 2018 6:27 pm

account information

#1

Post by allonowen »

the first name in my account information is incorrect. How do I edit my account information?
jdlessley
Community Moderators
Posts: 9914
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: account information

#2

Post by jdlessley »

Your first name comes from your membership record. To change that you will need to contact your ward clerk to update your membership record. Be aware that you also have an LDS Account display name. You can change that in your LDS Account profile.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
Community Administrator
Posts: 34490
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: account information

#3

Post by russellhltn »

jdlessley wrote:Your first name comes from your membership record.
Yes and no. It depends on where you're looking. There are parts that are not synced from the membership record and the member has no way of updating it.

But the answer is the same - contact the ward membership clerk. If it's not in the membership record, they'll need to contact support to have the account updated.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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