Can't change password
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- New Member
- Posts: 1
- Joined: Sat Jan 19, 2019 10:08 pm
Can't change password
I am helping the youth to recover their LDS accounts but when we were trying to click to set the new password, the page is not responding at all.
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- New Member
- Posts: 1
- Joined: Sun Jan 20, 2019 6:10 pm
Re: Can't change password
I am having the same problem, but It says that "this account cannot be reset" for my son.
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- Community Moderators
- Posts: 3856
- Joined: Thu Jan 25, 2007 11:32 am
- Location: Dundee, Oregon, USA
Re: Can't change password
In order to make sure someone can help you with these problems, please use the 'Feedback' or similar button or link on the page where the issue is visible or where you attempt the operation that is not working. Because this is a user-to-user forum, not an official help/support request channel, there's no guarantee that anyone who can help will ever see this topic/thread.