member has forgotten username

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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Ballard
New Member
Posts: 2
Joined: Sun Jan 15, 2017 11:39 am

member has forgotten username

#1

Post by Ballard »

What number is the best contact to help a member with their LDS account. We have attempted all of the recover methods and we get this message on all of them.
This recovery option is not available for this account. Please try another option.
Thanks for the help
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lajackson
Community Moderators
Posts: 11475
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: member has forgotten username

#2

Post by lajackson »

Ballard wrote:This recovery option is not available for this account.
This message usually means you will need to contact the Global Service Center. Your clerk will be able to help you get in touch with them.
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