recovered account wont accept mrn /birthdate

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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JulianPitcher
New Member
Posts: 1
Joined: Wed Dec 12, 2018 4:14 am

recovered account wont accept mrn /birthdate

#1

Post by JulianPitcher »

Hi,

I recently recovered my account and I am getting the error messaged posted in the forum yesterday, "can not be used or is associated with another account etc". Ive recovered the account, why wont it accept my MRN?
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: recovered account wont accept mrn /birthdate

#2

Post by scgallafent »

Your MRN is associated with another account. See https://tech.lds.org/forum/viewtopic.ph ... 83#p187433.
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