Cancel two Factor Authentication

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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dpk54
New Member
Posts: 2
Joined: Tue Apr 17, 2018 4:29 pm

Cancel two Factor Authentication

#1

Post by dpk54 »

How do I cancel two factor authentication for this site/application?

I need to access this site while I am in England and South America on Church business and have a different phone for international calls. I do not use my domestic cell phone during these weeks/months and cannot retrieve my two factor authentication code. How do I cancel this so I can continue to access my church required sites while out of the country?
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cancel two Factor Authentication

#2

Post by russellhltn »

I'd imagine it's the same place it was set up: https://ldsaccount.lds.org/multiFactorAuthentication
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
dpk54
New Member
Posts: 2
Joined: Tue Apr 17, 2018 4:29 pm

Re: Cancel two Factor Authentication

#3

Post by dpk54 »

Thank you. That was simple.
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