trouble logging in to WISE

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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jedenning
New Member
Posts: 1
Joined: Mon Dec 04, 2017 9:15 am

trouble logging in to WISE

#1

Post by jedenning »

When I try to sign in to wise, or anything with my LDS account, the sign in is automatically filled in with my husband's information. When I substitute my information, it often says the username and password are not recognized. I think maybe some time between changing it to my username and entering my password, it is automatically changing my username back to my husband's. How can I make this stop?
jdlessley
Community Moderators
Posts: 9858
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: trouble logging in to WISE

#2

Post by jdlessley »

It is your browser that saves the login information. If you would like to change the browser behavior, follow the instructions for your browser to change whether the username and password is saved for any or all web sites.

Here are some sites with instructions for a few browsers:
Chrome - https://www.bu.edu/tech/services/cccs/d ... word-list/
Edge - https://www.laptopmag.com/articles/mana ... ge-browser
Firefox - https://support.mozilla.org/en-US/kb/pa ... and-import
Internet Explorer 11 - https://support.microsoft.com/en-us/hel ... -web-forms
Opera - http://www.thewindowsclub.com/see-manag ... ords-opera
Safari - http://ccm.net/faq/13270-safari-enable- ... d-password
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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