logging in to my lds mail account

[gmabarb]

I can log into my lds.org account and access the fulltime missionary portal, but when I go to access my ldsmail it sends me back to log in to my lds.org account & then just keeps going back to the login page. Any suggestions?

[claypoffenberger]

I am having the exact same problem. Any Solutions?

[cpt.america]

I believe it could be that the site is down, or being renovated, seeing as that has happened in the past few weeks. I have the same problem here.

[cpt.america]

I have an answer. Use Google Chrome, and open an "Incognito" tab using control shift n, and try logging in. It worked for me.

[russellhltn]

I have an answer. Use Google Chrome, and open an "Incognito" tab using control shift n, and try logging in. It worked for me.

That would suggest the problem may be a cookie. Incognito mode would "hide" all of your cookies.

[gmabarb]

Thanks for the information. I was able to access my email. I wonder if I will have to always access it this way or if I will be at some point be able to access it thru my missionary portal. My husband is able to access his that way.

[Biggles]

FWIW - This is a notice posted on the ldsmail.net site and might have a bearing on the problems encountered in this thread.

Attention Missionaries
Your area email account (for example, 123456@mormon.org) will be inaccessible for 24 hours on Monday, November 13th starting at 12:01 a.m. Mountain Standard Time for scheduled maintenance. Following the maintenance, you will access both your area email account (mormon.org) and your personal email account (myldsmail.net) by navigating to missionary.lds.org/mail and logging in with your LDS Account username and password. The previous ldsmail.net login will no longer function.

[gmabarb]

Thanks, that is probably part of the problem, my husband was able to do it the way describe above but for a week or so I couldn’t access mine at all. I am able to do so finally. Thanks to all who helped me with this problem. Happy Thanksgiving!

[claypoffenberger]

I am still having this same problem as well. It keeps returning back to the login page. I have tried all the tips listed but always the same thing. Is there any way to fix it?

[matthew1998]

My Lds mail continues to log back out to the login page. I have tried going through google, going incognito and etc. , but haven't found a solution yet.