Help!
One of my young women accidentally used a bad email address to register for her LDS account. Because of this she was unable to verify the email address, and now we can't figure out how to log in at all. We waited a few months and tried to register again with her membership ID number, but the response is that the ID is already registered. We can no longer remember the password she used, and since the email is bad there is no way to recover it! We really want to start the whole process over!
Registered with the wrong email
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Re: Registered with the wrong email
Starting over is not really an option. But you can work through your ward clerk who can, on her behalf, call the GSC to recover the account.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?