Hello,
When I try to enter my church record number to my ldstools account it says my number is already in use. Please help? My account won't let me access my ward directory or family history.
Church Record # says its already in use.
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Re: Church Record # says its already in use.
Odds are you have another account you've forgotten about. At the lds.org login screen, use the "forgot username" and use the MRN option to recover that.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.