Missionary email not working

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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DeeAQuinton
New Member
Posts: 1
Joined: Tue Aug 30, 2016 3:03 pm

Missionary email not working

#1

Post by DeeAQuinton »

When we try to access pictures sent by email from our granddaughter on her mission we are transferred to 'sign up for an LDS account and then told we are not authorized for a 'my LDSmail account because we are not missionaries. What is going on? Why are electronics associated with the Church so user unfriendly?
russellhltn
Community Administrator
Posts: 34418
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Missionary email not working

#2

Post by russellhltn »

It sounds like she didn't send the photos, but a link to the photos in her account. She needs to make sure the links she sends is available to you.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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