Try changing the number in the Directory (https://www.lds.org/Directory) by clicking on the My Household tab, then on the edit button at the top of the right side and then on the edit link just below the phone number. I don't think the directory will complain about the number being used elsewhere.ArlynYoung1976 wrote:When I try to change it in my account settings online it informs me that my new number has already been used for a different account recovery number.
I don't think changing your number at https://ldsaccount.lds.org will change what ward members see anyway. I think that number is only used for account recovery. Members see what's listed in the Directory.
By changing your number only in the directory you won't be able to recover your LDS account using your new number but you could still recover using the membership number if needed.
To get your LDS Account phone number changed would probably require a call to the Global Service Center and they would probably have to verify that you are the owner of the phone number. Your ward clerk can help you call them if you feel you need to do that.