Updating LDS Account Information
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- New Member
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Re: Updating LDS Account Information
My new email address is---[personal information deleted]
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- New Member
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Re: Updating LDS Account Information
1. Australia.KooBE wrote:Can you two guys please provide more detail information about this issue? I need to know following information.
1. What country are you in?
2. What language version of OS do you use? For example, Windows 10 Japanese version.
3. What kind of web browser version are you use? You guys already stated web browser name, but I also need version. for example, IE 10, IE 9...
4. Can you also send me a few screenshots? That would be very helpful.
Thanks.
2. Have tried on Window 10, English. Also on Windows 7, English. Also on Android 5.1 and 4.4.3.
3. Have tried on Internet Explorer 10, Edge 25.10586, Chrome 48.0.2564.116 m, Firefox 44.0.2
4. Images:
a) When I try to save, and it fails (every time), the 'Personal Information' link at the left always turns red.
b) If I click on the 'Personal Information' link on the left, this error message appears above the main text.
c) If I click on any of the other links on the left, the error message box turns re.
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- New Member
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Re: Updating LDS Account Information
My ward clerk says that he has changed my name on my membership record, but my name is still showing as my maiden name. It appears that all he changed was my preferred name. What do I need to tell him to change in order for my record to reflect my new legal name?
- aebrown
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Re: Updating LDS Account Information
There are four places your name might need to be changed:princesslsl wrote:My ward clerk says that he has changed my name on my membership record, but my name is still showing as my maiden name. It appears that all he changed was my preferred name. What do I need to tell him to change in order for my record to reflect my new legal name?
- The Display Name on your LDS Account. You're the only one that can change that, and you do that at ldsaccount.lds.org.
- Your full name (only your ward clerk can do this -- ditto for the preferred name and household name)
- Your preferred name
- Your household name
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- New Member
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Re: Updating LDS Account Information
I have changed my phone number from homeland number to mobile number. The reason I updated it is on the printouts for the Temple cards it showed my landline number which is no longer valid. I put in my mobile number [redacted] and now you are saying it has been deleted from my account information. Please reenter it . Correct number again to verify [redacted]Thank you Carmela Ann B. Laney
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Re: Updating LDS Account Information
No one here at the Forum is able either to delete or to reenter your phone number (which has been redacted -- this is a public forum). You will need to sign in to your LDS Account and enter the number yourself under Contact Settings.cannbl wrote:I have changed my phone number from homeland number to mobile number. The reason I updated it is on the printouts for the Temple cards it showed my landline number which is no longer valid. I put in my mobile number [redacted] and now you are saying it has been deleted from my account information. Please reenter it .
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Re: Updating LDS Account Information
Can´t change a mistake on my first name (not the preferred one)
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Re: Updating LDS Account Information
You need to talk with your ward membership clerk.ecuaozzy wrote:Can´t change a mistake on my first name (not the preferred one)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Updating LDS Account Information
My callings list "Unknown" and then under it shows my calling. How can I get "Unknown" removed?
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Re: Updating LDS Account Information
Have your ward clerk remove the custom calling they have for you at the ward level. Then you will only see the stake level standard calling.